A thoughtful, lasting way to preserve what matters.
Before you create an Empreinte, here are the answers people usually need most. The aim is simple: help you move forward with confidence, at your own pace and without pressure.
What Empreinte Vie does
What is Empreinte Vie?
Empreinte Vie helps preserve meaningful moments through digital profiles connected to physical QR products. The same platform supports birth, life, memorial, and companion profiles.
How does a digital profile work?
You create a profile, add memories, photos, videos, messages, documents, and meaningful moments, then connect it to a QR product. The QR product becomes the link between a real-world object and the digital story.
What types of profiles can I create?
You can create a birth profile, a life profile, a memorial profile, or a companion profile. These are not separate services; they are different ways to shape the same experience around the story you want to preserve.
Can I create multiple profiles?
Yes. A single account can hold several profiles, so you can preserve different chapters, people, or companions in one place.
Can I turn a life profile into a memorial profile later?
Yes. The platform can evolve with a family situation. A profile started during someone’s lifetime can later become a quieter memorial space while keeping the memories already added.
Do I need to complete everything right away?
No. You can begin with the essentials and add more later. Memories, media, and important milestones can be added at your own pace.
Profile access
Are profiles private?
You decide. A profile can be public, password-protected, or shared privately with loved ones, depending on how you want it to be used.
Can I share my profile with my family?
Yes. You can share the profile link, or provide the password to trusted people if you want access to remain more limited.
Can I invite a loved one to collaborate on the profile?
Yes. The primary account holder can invite someone to help enrich the profile, adjust details, or add memories when needed.
QR products and plaques
Do products change depending on the profile type?
The system stays the same, but some products may feel more appropriate depending on the context. An urn or headstone plaque may suit a memorial profile, while a cube or another QR format may better fit a life, birth, or companion profile.
What happens if I lose my QR product?
The digital profile remains connected to your account. If a QR product is lost or needs to be replaced, you can order a replacement or reconnect a product without losing the memories already saved.
Will the QR code still work years from now?
Yes. It is built for the long term. Empreinte Vie is meant to preserve a presence and a story over time, not just create a temporary link.
Support and peace of mind
Can you help me create the profile?
Yes. Our team can help you shape the profile, choose the right QR product, and complete the important details with a careful, human approach.
When is support available?
Support is available seven days a week. We know some steps can feel emotional or sensitive, so we move at a calm pace with you.
What if I am not very comfortable with technology?
That is perfectly fine. Empreinte Vie is designed to stay simple, and our team can guide you step by step if you would like.
Before you order
Why choose Empreinte Vie instead of a photo album?
A photo album preserves images. Empreinte Vie brings together photos, stories, media, messages, milestones, and a QR product in one lasting, shareable experience.
Is it a one-time payment or a subscription?
Creating an Empreinte profile is a fixed-price purchase. There is no monthly subscription. The profile remains accessible and can be enriched over time.
Can I edit the profile after purchase?
Yes. The profile can be adjusted, enriched, and completed after purchase. You do not need to finish everything in one sitting.
Ready to create an Empreinte?
You can begin simply, even with very little information. We can help you add memories, photos, and important details at a pace that feels right.
